Privacy Policy

Your privacy matters to us. This policy explains what we collect, why, and the choices you have. It applies worldwide, including rights under the EU/UK GDPR and the California Consumer Privacy Act (CCPA).

What we collect

  • Order details: name, shipping address, email, phone, and the items you purchase.
  • Payment: processed securely by our payment providers; we never see your full card number.
  • Site usage: device, browser and browsing data via cookies and similar technologies, used to run and improve the store.
  • Messages: emails you send us, so we can help you.

Why we use it

  • To fulfil and deliver your orders and send order updates.
  • To provide customer support.
  • To send marketing emails only if you opt in; unsubscribe any time with one click.
  • To meet legal obligations such as tax and fraud prevention.

Who we share it with

Only the partners needed to serve you: our e-commerce platform (Shopify), payment processors, fulfilment and delivery partners, and email service providers. We never sell your personal information. Where data is transferred internationally, appropriate safeguards are used.

How long we keep it

Order records are kept as long as required for tax and legal purposes; marketing data until you unsubscribe or ask us to delete it.

Your rights

Depending on your location, you have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict processing, and to withdraw consent. EU/UK residents may lodge a complaint with their supervisory authority. California residents may exercise CCPA rights without discrimination.

To exercise any right, email hello@lv1nutrition.com and we will respond within the legally required timeframe.

Cookies

We use essential cookies to make the store work and optional analytics/marketing cookies where consent applies in your region. You can control cookies in your browser settings.

Children

This store is not directed at anyone under 18 and we do not knowingly collect their data.

Last updated: 1 September 2026 · Contact: hello@lv1nutrition.com