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Contact us

Contact form

Customer Care

Before you write, this might save you the trip

Most of what people email us about is already answered somewhere below. If yours is not, the form above reaches the same inbox and a real person reads it.

Email us directly
hello@lv1nutrition.com

Put your order number in the subject line. It cuts a round trip out of almost every conversation.

When you write
When you hear back
Monday to Friday, before 4pmSame working day
Monday to Friday, after 4pmNext working morning
Weekend or a public holidayThe next working day
Orders and deliveries

Put your order number in the subject line and we can usually settle it in one reply.

  • Change an address before it ships
  • Chase a parcel the tracking has gone quiet on
  • Replace something that arrived damaged
  • Start a 90 day refund
Taking the product

We can tell you what is in the formula, at what dose, and what the research behind each input says.

We cannot tell you whether it suits your particular situation, because we are not your doctor. If you take a blood thinner, ask your GP or pharmacist first and send them the ingredient panel from the product page.

Press and wholesale

Same address, with the word press or wholesale in the subject line, and it goes to the right person.

For stockist enquiries tell us where you are and roughly what volume you are thinking about, and we will come back with terms.