A subscription is a standing order for the same bundle at the same price, sent to you on a repeating schedule so you do not run out mid way through. Fascia rebuilds over weeks, not days, so the people who get the most out of this are the ones who never have a gap.
We email you 24 hours before every single charge. That email tells you the amount, the date, and gives you a one click link to skip, delay or cancel. You will never open your statement and find a charge you did not see coming.
If you ever do, email us and we refund it. No argument, no form.
From the link in that email, or from your account, you can:
Changes made before the 24 hour warning email apply to the very next delivery. Changes made after it apply to the one after.
You can cancel whenever you like, from your account or by emailing us, and there is no minimum term, no cancellation fee and no phone call. Cancel before the warning email and you are not charged again at all.
If you cancel after a charge has gone through but before the parcel has left us, tell us and we will stop it and refund you.
If a card is declined we try again a couple of times over the following few days and email you each time. If it still will not go through we pause the subscription rather than cancelling it, so your price stays locked while you sort the card out.
Every subscription delivery is covered by the same 90 day money back guarantee as a one off order. Read the 90-Day Guarantee Policy for how that works.
Email hello@lv1nutrition.com with the word "subscription" in the subject line and we will deal with it the same working day.
