90-Day Guarantee Policy

The promise, in one line

Take Fascial Release for 90 days. If your body has not changed, email us and we refund you in full.

Why 90 days and not 30

Connective tissue turns over across weeks. Thirty days is not a fair test of it, and a thirty day guarantee quietly relies on that. Ninety days is roughly how long the research window runs, so it is how long we give you.

We would rather you took the time and decided properly than felt rushed into keeping something that was not working.

What is covered

• Every first time order, one pouch or three.
• Every subscription delivery.
• Opened pouches. Use the whole thing. An unopened pouch tells us nothing about whether it worked.

How to claim

1. Email hello@lv1nutrition.com any time inside 90 days of your order arriving.
2. Give us the order number. That is all we need.
3. We refund the full amount you paid, to the original payment method.

You do not need to post anything back. You do not need to fill in a form, answer a survey, or speak to anyone who will try to talk you out of it.

How long the money takes

We process refunds within two working days of your email. Your bank then takes its own time, usually three to five working days, occasionally up to ten. Once we have sent it, the delay is on their side and we cannot speed it up, but we can show you the confirmation.

What the refund includes

The limits, stated plainly

• One guarantee claim per customer. It is there so you can try it without risk, not as a standing arrangement.
• The 90 days run from delivery, not from order.
• If a parcel was lost or damaged in transit, that is not a guarantee claim, that is a replacement. See Shipping & Delivery, and it is quicker.

If you are outside the 90 days

Email us anyway. We read every message and we would rather hear the problem than have you walk off unhappy over a technicality.